Assessor Resource

ICTICT307
Customise packaged software applications for clients

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to analyse, design, implement and review the customisation of packaged software applications, using simple programming constructs.

It applies to individuals who have achieved a degree of autonomy as information and communications technology (ICT) users and support personnel for software application activities in the workplace.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse customisation requirements

1.1 Determine and document client requirements in a requirement specifications file in line with organisational requirements and security requirements

1.2 Confirm that projected specifications meet client requirements

1.3 Determine level of documentation necessary to meet client requirements

2. Develop customisation

2.1 Design software applications, taking into account system limitations and client needs

2.2 Customise software applications using simple programming constructs, conforming to organisational requirements

2.3 Obtain feedback from the client following client testing of the customised software applications

2.4 Make further changes to software applications to meet client requirements

2.5 Document the changes

3. Provide support for customised application

3.1 Produce documentation for client

3.2 Produce help desk documentation for ongoing support

3.3 Obtain clients’ evaluation and feedback to ensure that their requirements have been met

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse customisation requirements

1.1 Determine and document client requirements in a requirement specifications file in line with organisational requirements and security requirements

1.2 Confirm that projected specifications meet client requirements

1.3 Determine level of documentation necessary to meet client requirements

2. Develop customisation

2.1 Design software applications, taking into account system limitations and client needs

2.2 Customise software applications using simple programming constructs, conforming to organisational requirements

2.3 Obtain feedback from the client following client testing of the customised software applications

2.4 Make further changes to software applications to meet client requirements

2.5 Document the changes

3. Provide support for customised application

3.1 Produce documentation for client

3.2 Produce help desk documentation for ongoing support

3.3 Obtain clients’ evaluation and feedback to ensure that their requirements have been met

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine and document client requirements in a requirement specifications file in line with organisational requirements and security requirements 
Confirm that projected specifications meet client requirements 
Determine level of documentation necessary to meet client requirements 
Design software applications, taking into account system limitations and client needs 
Customise software applications using simple programming constructs, conforming to organisational requirements 
Obtain feedback from the client following client testing of the customised software applications 
Make further changes to software applications to meet client requirements 
Document the changes 
Produce documentation for client 
Produce help desk documentation for ongoing support 
Obtain clients’ evaluation and feedback to ensure that their requirements have been met 

Forms

Assessment Cover Sheet

ICTICT307 - Customise packaged software applications for clients
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTICT307 - Customise packaged software applications for clients

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: